What types of payment do you accept?

February 18, 2014 2:09 pm

When booking, you may hold your room and pay for your first night with Visa, MasterCard, American Express or Discover. When you arrive you may pay the remainder with cash, however a cash deposit is required when paying with cash. We do not take foreign currency or checks.

Do you require a security deposit?

February 18, 2014 2:09 pm

If you arrive with a $0 balance or pay any portion of your stay in cash you will be required to pay a $100 refundable security deposit.

Do you offer groups rates?

February 18, 2014 2:08 pm

We are sometimes able to offer group rates for parties requiring 10 rooms or more. For information on holding your event with us, please contact the Group Sales Department at (800) 229-7295 or click here to request more information.

I’m searching for dates on your website and no results are being displayed. Why?

February 18, 2014 2:08 pm

This may be because the dates you are looking at have a minimum night stay, we may be booked full or the number of occupants you are searching for may be too large for our available room types. If you call us directly we can assist you in determining the cause and help you with any available alternatives.

Can I request a specific floor?

February 18, 2014 2:06 pm

You are more than welcome to put in a floor request when you book your room. While we do our best to honor guest requests, we cannot, however guarantee them.

Do you charge per person?

February 18, 2014 2:05 pm

Our rates are based on two adults and two children. There is a charge of $10 per adult beyond the first two. You will see this fee in your total when you book. There is no charge for children.