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Frequently Asked Questions

  • Are pool floats and toys allowed in the pools?

    Sorry, we do not allow pool floats or toys in the pools. 

  • Can you bring your own food and drinks on the pool deck?

    You can bring your own food and drinks on the pool deck, just no glass bottles or containers. 

  • Are you pet-friendly?

    While we do love our furry little friends, we are unfortunately not equipped to take pets at this time. We encourage you to check out some of our wonderful local boarding facilities that will treat your pet like a king or queen.

  • What attractions are you near?

    We are located less than a mile from Family Kingdom Amusement Park, one mile from the south end of the Myrtle Beach Boardwalk three miles from The Market Common and four miles from Broadway at the Beach. We are also a very short drive from countless other Myrtle Beach attractions as well as grocery stores.

  • My question was not answered here.
    Feel free to give us a call or contact us. We would love to answer any further questions you may have about our resort.
  • Where can I smoke on the property?

    We do have some select smoking units that are available on a first-come, first-serve basis. For all non-smoking units, you may still smoke on your balcony. We also have a smoking area on our pool deck near the outdoor lazy river.

  • Do you sell discounted tickets to local attractions and shows?

    We do sell discounted tickets for select local attractions and shows. Please contact our front desk for more information and check out the savings you can get with your VMB Card.

  • I’m visiting in the winter. What will be open?
    Our outdoor pools do close down for the winter and the exact date of closing depends on weather and occupancy, so it is hard to predict an exact date. However, our indoor pool area (which includes a large pool, lazy river and hot tubs) are heated and open all year. They are enclosed for the winter beginning in December. In addition, our Gazebo restaurant continues to serve its buffet breakfast all year and our Latitudes restaurant and Havana Java Coffee Bar are open year-round as well.
  • Do you offer a discount for repeat guests?

    We don’t have standard discounts, but we do email our specials and discounted rates to guests who are on our mailing list. Need to sign up? Click here.

  • Do you have a laundry room for guests to use?

    Yes, we have a coin-operated laundry room on-site for guest use. This is located on the lobby level and there is washing detergent available for purchase.

  • Do you have ice machines?

    Yes we have ice machines on every floor.

  • Do you have an airport shuttle?
    Yes, we operate an airport shuttle for our guests for a small fee on a seasonal basis. Please call us to set up your ride and to check on availability.
  • Do you have breakfast at your resort?

    We do serve a daily breakfast buffet at our Gazebo Restaurant. You can get discounted breakfast tickets by adding this service to your reservation at least two days prior to arrival.

  • Do you provide pool and beach towels?

    We do provide pools towels but we do not provide beach towels.

  • Are coolers allowed on the pool deck?

    Sorry, we do not permit coolers in the pool area.

  • Do you provide roll-away beds, cots or cribs?

    Sorry, we do not. You are welcome to bring your own and there are also some local businesses that rent these items out.

  • Can we grill on the property or balcony?

    Sorry, due to safety concerns we don’t allow grilling anywhere on the property. If you would like to grill, some local parks, including the nearby Myrtle Beach State Park, do offer grilling areas. We also have a poolside grill that we operate during the summer where you can purchase items off the grill.

  • Does Landmark rent beach chairs and umbrellas?

    We do not rent out beach chairs and umbrellas, but the lifeguards who work for the city do rent them out during the warmer season.

  • When was Landmark Resort built?

    Landmark’s original tower was built in the 1970’s and we did a complete renovation of that tower in 2006. The south tower, which has our suites, was built about 15 years ago and those units have been updated on an individual basis by the homeowner.

  • Can I add breakfast to my reservation when I book?

    Of course! In fact, by booking breakfast ahead of time you will get a cheaper rate. Be sure to add it at least 48 hours prior to your day of check-in.

  • What types of payment do you accept?
    When booking, you may hold your room and pay for your first night (first nights room and tax as well as any additional services) with Visa, MasterCard, American Express or Discover. The credit card used for the deposit must then be presented at check-in, with matching photo ID. Your remaining balance is due upon check in and can be paid via major credit card*, cash, debit card, pre-paid card or traveler’s check. Credit, debit and/or pre-paid cards must have a VISA, MasterCard, Discover or American Express logo. We are unable to accept checks, money orders or foreign currencies. *A 2.5% convenience fee will be added at check in for credit card payments, however this fee is waived for debit/pre-paid card payments.  If you arrive with a $0 balance or pay any portion of your stay in cash you will be required to pay a $100 refundable security deposit.
  • Do you require a security deposit?

    If you arrive with a $0 balance or pay any portion of your stay in cash you will be required to pay a $100 refundable security deposit.

  • Do I have to pay for my entire stay when I book?
    The first nights room and tax as well as any additional services for the first night of your stay will be charged to your credit card to guarantee your reservation.
  • I am staying at the Landmark for a group event or convention. How do I book under that group?

    To book your reservation with an existing group or convention, please contact us at (800) 821-1147.

  • Do you offer groups rates?
    We are sometimes able to offer group rates for parties requiring 10 rooms or more. For information on holding your event with us, please contact the Group Sales Department at (800) 229-7295 or click here to request more information.
  • I’m searching for dates on your website and no results are being displayed. Why?

    This may be because the dates you are looking at have a minimum night stay, we may be booked full or the number of occupants you are searching for may be too large for our available room types. If you call us directly we can assist you in determining the cause and help you with any available alternatives.

  • I’m looking to book a room. How can I get the best deal?

    Check out our specials page for all of our current discounts, deals and packages. Also, by booking early you are likely to save money in comparison to booking at the last minute.

  • Can I request a specific floor?

    You are more than welcome to put in a floor request when you book your room. While we do our best to honor guest requests, we cannot, however guarantee them.

  • Do you charge per person?
    Our rates are based on two adults and two children. There is a charge of $10 per adult ages 17 and up, beyond the first two. You will see this fee in your total when you book. There is no charge for children ages 16 and under, within the maximum occupancy of the unit.

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