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Resort Information For Our Guests

We always want to maintain a clean, safe environment for all of our guests and we are excited to welcome you to Myrtle Beach. Below are procedures and measures being taken at our resort as well as important information for your stay with us.

Mask Information:

Masks are not required for guests within the resort.
Note: Other area businesses may have mask policies if they choose to do so.

Jump To:
Accommodations Safety & Cleaning Procedures
Amenities
Check-In Information
Housekeeping Services
Myrtle Beach Area
Resort Safety & Cleaning Procedures

Amenities

Water Amenities:

Our indoor pools and oceanfront outdoor pools are open daily from 9 am to 11 pm. These water features are heated year-round. Our lazy rivers are currently open at limited capacity for social distancing.  Exclusive to main building guests.

Our resort also features the following amenities:

  • Guest Laundry Facilities
  • Beach Access
  • Vending Machines
  • Fitness Center
  • Kenzie’s Treasures Gift Shop, current hours 9 a.m. to 11 p.m. (days/hours may vary seasonally)
  • Arcade, current hours 7 a.m. to 11 p.m.

The following amenities are currently unavailable: Airport Shuttle

H2OASIS waterpark and putt putt are closed for the season and will reopen for the spring approximately mid-March. Check back for updates. Exclusive for our main building & Ocean Escape front desk rentals only.

Select amenities are only available for Landmark main building guests.


DINING

We are excited to announce that our resort has gone cashless at our on-site outlets!

You will be able to:

  • Enjoy faster check-out times at your favorite Landmark outlets, allowing for more time for fun in the sun.
  • Be able to charge all food and beverage purchases to your room.
  • No need to carry around a wallet or purse that might get wet in the ocean or dropped in the pool. All you need is your privilege card.
  • Safe and secure – you can track all your transactions simply by visiting the front desk.

Simply load your privilege card with an accepted form of payment when you arrive. Your pre-loaded privilege card or credit card may be used at the following on-site outlets:

Havana Java Bar

  • Seasonal Hours: Mondays – Thursdays 7 a.m. to 11 a.m. | Fridays – Sundays 7 a.m. to noon
  • Location: Lobby
  • Serving: Starbucks Coffee and light food items
  • Exclusive for our main building & Ocean Escape front desk rentals only

Gazebo Restaurant

  • Seasonal Hours: Mondays – Thursdays 7 a.m. to 10 a.m. | Fridays – Sundays 7 a.m. to 11 a.m.
  • Location: Adjacent to the lobby
  • Serving: Southern Breakfast. View our menu here. Prices and menu subject to change.
  • Exclusive for our main building & Ocean Escape front desk rentals only

Latitudes Lounge

  • Seasonal Hours: Daily 11 a.m. to 10 p.m.
  • Location: Just down the hall from our lobby on the right
  • Serving: Salads, pizza, sandwiches and more. View our menu here. Prices and menu subject to change.
  • Exclusive for our main building & Ocean Escape front desk rentals only

Tipsy Turtle Bar – open seasonally, check back for spring open dates!

  • Location: Poolside
  • Serving: Cold Drinks 
  • Exclusive for our main building front desk rentals only

Shark Bites – open seasonally, check back for spring open dates!

  • Location: Poolside
  • Serving: Pizza, burgers and more. View our menu here 
  • Exclusive for our main building front desk rentals only

*Outlets, menus and prices are subject to change without notice. Select amenities are only available for Landmark main building guests. 

Resort Safety & Cleaning Procedures

  • Public spaces will be cleaned every two to four hours.
  • Frequent cleaning of high touch points.
  • We will frequently empty trash and disinfect in all public spaces as needed
  • The following precautions will be taken in regards to dining service:
    • All hard surface tables will be disinfected between guests.
    • A hand sanitizer station for guests will be provided as well as for staff.
    • All other SC DHEC food and beverage regulations will be followed to the letter of the law.

Accommodations Safety & Cleaning Procedures

The following safety and cleaning measures are being taken for the accommodations on our front desk rental program:

  • All cleaning equipment will be cleaned and disinfected daily.
  • Housekeepers will wear gloves at all times while cleaning and will discard gloves upon completion of cleaning each unit.
  • All high-touch points will be cleaned thoroughly between guest stays.
  • Strict laundry protocols will be followed when our staff is handling linens and towels including measures to prevent cross-contamination between clean and dirty linens during the collection and cleaning process.
  • Sofa bed linens (for applicable room types) will be bagged before they are put into a room.

Check-In Information

Only one guest (whose name is on the reservation) should enter the lobby for check-in.

  • Plexiglass partitions are installed at the front desk in front of each station
  • We have a container for guests to drop off keys and pool bands that will be sanitized prior to the next use.

Housekeeping Services

To minimize contact for the safety of our guests and staff, daily housekeeping will not be available. Additionally:

  • All rooms will be made up with fresh, clean linens and towels prior to every guest check in. Exchange of towels, bed linens and other amenities will be provided upon request only during your stay for main building rooms. Please trade dirty linens in to get clean linens if required.
  • Trash will be emptied upon request only for main building rooms.

Myrtle Beach Area

Local businesses and the beach are open!

Myrtle Beach Area Restaurants: Restaurants are available for take-out and delivery, as well as indoor and outdoor dining. Many restaurants in our area are also offering delivery through such options as Grub Hub and Chow Now, Door Dash and Uber Eats.

Theaters, grocery stores, shopping malls, shops, gyms, salons and more are all available to be open in the Myrtle Beach area.

Attractions: Most attractions in the area open!

A sampling of area attractions and shows that are currently open include (select locations may operate on a seasonal basis):

Myrtle Waves Water Park, Wild Water & Wheels, Myrtle Beach Boardwalk, Broadway at the Beach, Barefoot Landing, The Market Common, Duplin Winery, WonderWorks, Soar+Explore Zipline, Ripley’s Aquarium, Ripley’s Believe it or Not, Rockin’ Jump, Myrtle Beach SkyWheel, Board & Brush, Alabama Theatre and so much more!

Check with any individual businesses you are interested in patronizing for more information on their current operations. These operations are subject to change.

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